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  • About
    • Who We Are
    • Press
  • Services
    • Brand Consulting
    • Creative & Design
    • Communications & Digital Strategy
    • Web Design
  • Industries
    • Consultants & Small Businesses
    • Energy & Sustainability
    • Housing Authorities
    • Neighborhood Development / BIDs
    • Nonprofits
    • Restaurants
  • Portfolio
    • Our Work
    • Testimonials
  • Blog
  • Resources
    • Strategic Guides
      • Nonprofits
      • Restaurants
    • Case Studies
      • Crisis Promotions: COVID-19 Restaurant Communications Strategy
      • Brand Strategy: Business Advisory Firm
      • Brand & PR Strategy: New Restaurant
      • Campaign: Healing After the Boston Marathon Bombing
      • UX & Visual Strategy: Frontend Redesign
    • Communications Plans
      • Energy & Sustainability
      • Nonprofits
      • Restaurants
      • Small Businesses
  • Connect
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    • Free Consultation

Client Relations

clean energy wind turbines on a snowy surface

Holiday Communications: 18 ways to bolster goodwill (and fill your clean energy pipeline)

Client Relations, Digital Marketing, Email Marketing, Energy & Emerging Tech
starbucks customer service

Learning from Starbucks’ Mistakes: Stay true to your brand & educate customers to build loyalty

Branding, Client Relations, Restaurants
customer service opportunity

2 Customer Service Stories: Create opportunities for your brand from mistakes & complaints

Client Relations
Veteran Animal Rescue

How philanthropy and social responsibility attract new loyal customers

Branding, Client Relations, Nonprofits
Make America Great Again Business

How to really Make America Great (Again): Develop an other-centered focus

Client Relations, Entrepreneurs, Positivity
Trump business marketing strategy

How the 2016 Election impacted your marketing strategy

Client Relations, Marketing Strategy
McDonald's Breakfast Money

How McDonald’s Breakfast Just Saved Your Business Money

Client Relations, Marketing Strategy, Restaurants
Customer Loyalty Program

Uniting Goodwill + Customer Loyalty in One Step

Client Relations, Marketing Strategy, Restaurants
Priming in Marketing

Using Priming in Marketing—Good Strategy or Manipulation?

Client Relations, Marketing Strategy
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